Top reasons for call backs and how to avoid them
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James Rodriguez reviewed Pestgeekpodcast — 5 star Good stuff! The value of this podcast can help improve your pest and lawn business in all aspects. I applaud you for bringing this to the industry.
Nick Wigle Owner at Nick the Beekeeper
Owner-operator at Super Bee Rescue and Removal
Studied Economics/Business Management and Administration at California State University, Northridge
Lives in Carpinteria, California
Joe Smith works at Gregory Pest
Tech Tip
Strap one on
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SEO
Be picky who’s links you accept
High spam score, to many links, has not been crawled by google, or has nothing to do with you business, to many no follows can hurt your rankings.
https://monitorbacklinks.com
Book of The Week
The Art of Closing the Sale: The Key to Making More Money Faster in the World of Professional Selling by: Brian Tracy
Pest Alerts
M&A
Arrow acquires Florida Pest Management Inc., Jacksonville, Fl.
http://www.pctonline.com/article/arrow-acquires-florida-pest-management-jacksonville/
Orkin Canada acquires Lloyd Pest Control Services of Ontario Canada
http://www.potomacpestcontrol.com/
Rollins acquires Scientific Pest Management of Australia.
http://www.rollins.com/news/2016/08-31-2016-213030093
News
In Poland Ants Survive in Nuclear Weapons Bunker
The ants had little or no food sources, and they had no access to the outside world. On top of that, the temperature inside the bunker was very low — just 10 °C (50 °F). These conditions made it seemingly impossible to produce offspring, and the scientists were unable to find ant larvae, pupae, queens, or males.
https://entomologytoday.org/2016/08/31/ants-survive-for-years-in-nuclear-weapons-bunker-without-food/
Supplier Day with Bell Labs
Location: CA, US – JOIN US !!Dan Schlegel of Bell Labs will give an informative class “Rodenticide Regulatory Update”Attendees will earn 1 hour of Rules & RegsThursday, September 29, 201611:00am – 12:00pmWhere you ask ? Your Sacramento ProCenter 198 Opportunity Street #4 Sacramento, CA 95838Lunch provided after classPlease RSVP WITH YOUR LOCAL SALES REPOR CALL (800) 888-4897
http://pestweb.com/industry-events/b44030/supplier-day-with-bell-labs
Top Reasons For Call Backs and how to avoid them
Unrealistic expectations
I don’t want to see a single insect.
Will the roaches be gone by tomorrow I have a party.
Salesperson over sold the control
No exclusion performed.
Used the wrong protocols
One Chemical only
No Follow ups
Follow up inspection
Follow up calls
Improper service frequency
Performing a quarterly service when the property needs a monthly service.
Selling a monthly service when the facility needs a bi weekly.
Failure to communicate scope of service.
Time it will actually take to get control.
The follow up that will be required.
Failure to disclose limitations
Pests not covered.
Diseases not guaranteed.
Improper maintenance.
Do you have protocols that take advantage of the distinct pest biologies and social behaviors.
