Chapter 1: Introduction to Effective Communication in Wildlife Pest Control
In the first chapter of today’s episode of the “Living The Wildlife” podcast with Stephen Van Tassel, we delve into the importance of effective communication in the field of vertebrate pest control. Stephen Vantassel, a wildlife control consultant, emphasizes the significance of clear communication when managing pests and complying with national, state, and local laws. He introduces the concept of “Fierce conversations” and how they can revolutionize the way professionals in this industry communicate with one another.
Chapter 2: The Truth Behind Fierce Conversations
In this chapter, we explore the underlying truth behind the concept of “Fierce conversations.” Stephen Van Tassel challenges the notion that better communication alone can solve all problems. Instead, he highlights the importance of addressing deep-seated issues, being honest with oneself, and seeking resolution rather than simply trying to convince others of our point of view. The chapter emphasizes the need for open and forthright communication in order to foster progress, harmony, and genuine resolution.
Chapter 3: Communication Challenges in the Wildlife Control Industry
Stephen Van Tassel shares his observations on the challenges faced by professionals in the wildlife control industry when it comes to effective communication. He discusses the unique characteristics of individuals drawn to this field, such as their preference for solitude and hands-on work. However, he also acknowledges the struggle many face in effectively communicating with customers, colleagues, and employees. The chapter explores how these challenges can lead to strained relationships and the potential for destructive conflicts within the industry.
Chapter 4: Unveiling “Fierce Conversations” by Susan Scott
This chapter focuses on the book “Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time” by Susan Scott. Stephen Van Tassel introduces Susan Scott as the owner of Fierce Inc., a consulting company that helps corporations and executives navigate communication challenges. He highlights the popularity and relevance of the book, which has gone through 39 printings since its publication in 2017. The chapter sets the stage for delving into the strategies and insights presented by Susan Scott in her work.
Chapter 5: Strategies for Successful Fierce Conversations
Building upon Susan Scott’s work, this chapter explores the strategies and principles outlined in “Fierce Conversations.” Stephen Van Tassel emphasizes the importance of truly listening and understanding the perspective of others before reacting or attempting to persuade. He highlights the significance of doubting our own perspectives, questioning our understanding of the truth, and being willing to consider alternative viewpoints. The chapter introduces the concept of “mineral rights conversations” as a technique for delving deeper into root issues and facilitating meaningful dialogue.
Chapter 6: Applying Fierce Conversations in Wildlife Pest Control
In the final chapter, we examine the practical application of “Fierce Conversations” in the context of wildlife pest control. Stephen Van Tassel encourages professionals in the industry to embrace these strategies in their interactions with employees, colleagues, and customers. He emphasizes the importance of maintaining relationships while addressing challenging issues, fostering a culture of open communication, and seeking truth without sacrificing empathy and understanding. The chapter concludes with a call to action for professionals to implement the principles of “Fierce Conversations” and improve communication within the wildlife control industry.
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Stephen M. Vantassel, CWCP, ACE
Wildlife Control Consultant, LLC
Phone: 406-272-5323 Mtn Time
Helping people resolve conflicts with wildlife through teaching, training, writing, and research
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