They wanted to talk today about inspections, about making the most of your inspection. Let’s face it. As I said so many times before, wildlife control is time intensive. It takes a lot of time to do the work. It’s. And time is your most valuable commodity and you can’t make more of it. So you’ve got when you get to the client, you’ve got to try to get as much value out of the client as possible. And you, in fairness, need to be giving that client as much value to them, to him or her as possible so that you’re a mutually beneficial relationship. You’re earning more money, your client is getting more protection, a greater level of service. Think of it. Think of an inspection like when you go to the doctor for your annual physical. It’s a little checkup. So the problem is your clients called you about a particular problem, but you shouldn’t get tunnel vision and just worry about that particular problem. So let’s just say, for example, your client says they have bats or they think they have bats. When you’re doing your inspection for those bats, you need to be obviously looking for whether they confirming or denying whether they have bats, but take the time to see what else they may have. And this is where you want to focus on. Are there any other active issues that they’re struggling with? And this is where people who have both insect experience, pest control and wildlife control have an advantage because they can look for a greater variety.
Stephen M. Vantassel, CWCP, ACE
Lewistown, MT 59457
402-489-1042 Mtn Time
Helping people responsibly and effectively resolve wildlife conflicts by teaching, writing, research & consultation